The global entry interview on arrival allows approved applicants to complete their interview at select airports when returning to the United States. This option removes the need to schedule a separate appointment at an enrollment center.
This guide focuses specifically on the on-arrival process: where it happens, what officers ask, how long it takes, and how to avoid delays. It does not repeat general Global Entry interview preparation.
What “Interview on Arrival” Means
Interview on Arrival is a U.S. Customs and Border Protection option that lets conditionally approved Global Entry applicants complete the final interview during international arrival.
It takes place after landing, typically before exiting customs.
Who Is Eligible for Interview on Arrival
Not every applicant can use the on-arrival option. Eligibility depends on conditional approval status and arrival airport.
- You must already be conditionally approved
- You must arrive at a participating airport
- Your arrival must be international
- Officers must be available at that time
Airports That Offer Global Entry Interview on Arrival
Many major U.S. international airports support this option, but availability can vary by terminal and arrival time.
Even at supported airports, the process depends on staffing and passenger volume.
Step-by-Step Airport Process
Understanding the flow reduces confusion and stress.
- Arrive on an international flight
- Proceed to immigration or Global Entry area
- Inform the officer you are conditionally approved
- Complete the interview if directed
- Submit biometrics if required
What to Bring to the Interview
Bring all required documents in your carry-on to avoid delays.
- Valid passport
- Permanent resident card (if applicable)
- Conditional approval confirmation
- Secondary ID if available
Questions Asked During Interview on Arrival
The questions are typically brief and factual. Officers confirm identity, travel history, and application details.
Expect questions about recent travel, address history, and customs compliance.
How Long the Interview Takes
The interview itself usually takes only a few minutes. Waiting time depends on airport traffic and officer availability.
Total additional time is often shorter than a scheduled enrollment center visit.
Common Delays and Issues
Some travelers are unable to complete the interview on arrival due to operational constraints.
- High arrival volume
- Limited staffing
- Late-night arrivals
- Incomplete documentation
What Happens After the Interview
If approved, your Global Entry status is usually updated shortly after the interview. Physical cards are mailed later if applicable.
You can check status through your Trusted Traveler account.
Interview on Arrival vs Scheduled Interview
Interview on Arrival is convenient, but not guaranteed. Scheduled interviews offer predictability.
For general preparation guidance, see global entry interview overview .
Tips to Improve Success on Arrival
Preparation improves the chance of completing the interview smoothly.
- Carry documents in your cabin bag
- Arrive during normal operating hours
- Monitor announcements and signage
- Remain flexible and patient
Final Thoughts
The global entry interview on arrival is an efficient option for travelers who qualify and arrive at the right airport. Understanding the process helps you move through customs with confidence.
When conditions align, it can save weeks of waiting time.
